FAQ

Shipping & Delivery

How quickly will my Avalorine crafting kit arrive? We know you're eager to roll up your sleeves and start creating! We offer three reliable shipping methods across the United States:

  • Express Shipping (3-6 business days): $20.00 – Perfect for when a last-minute weekend project is planned, a unique birthday gift is needed, or you want your creative tools delivered instantly.

  • Standard Shipping (7-14 business days): $10.00 – Our most balanced and popular delivery choice for expanding your ongoing crafting collection.

  • Free Shipping (7-14 business days): $0.00 – Enjoy premium, all-inclusive DIY kits with zero shipping costs on qualifying orders.

How do you protect fragile materials and liquids inside the kits during shipping? DIY kits often contain delicate tools, glass jars, powders, or liquid ingredients. To ensure absolute perfection, every Avalorine kit is tightly compartmentalized, heavily padded with shock-absorbing eco-friendly packaging, and sealed in crush-resistant outer boxes to guarantee your materials arrive completely intact, spill-free, and beautiful.

Can I track my shipment? Absolutely. As soon as your order leaves our fulfillment center, you will receive an automated email containing a secure tracking number so you can track your Avalorine package straight to your doorstep.

Kit Features & Skill Levels

I am a complete beginner. Will I be able to complete an Avalorine kit? Yes, 100%! All Avalorine kits are specifically engineered to be completely beginner-friendly. Each kit includes a beautifully printed guide with simple, step-by-step written instructions and high-definition illustrations, alongside links to exclusive video tutorials that walk you through the entire process fail-free.

Are the raw materials inside the kits safe for children? Safety is our foundation. We use premium, non-toxic, skin-safe, and eco-conscious raw ingredients. However, because some kits contain specialized tools, boiling processes, or small parts, we highly recommend adult supervision for children under the age of 12 to ensure a fun and safe crafting experience.

Do the ingredients inside the kits expire? To ensure the absolute freshest results—especially for our candle, soap, or organic material kits—we recommend opening and crafting your Avalorine kit within 6 months of delivery. Store your unopened kits in a cool, dry place away from direct sunlight or high humidity.

Returns & Satisfaction

What is your return policy? We want you to absolutely love your crafting journey! We accept returns on completely unopened, unused DIY kits in their original, factory-sealed shrink wrap or packaging with all components untouched and intact within 30 days of delivery.